Frequently Asked Questions
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Got Questions?
Everything you need to know about BuildGenie
Bilkul nahi. Ek screw bhi deliver karte hain. No minimum order value — order whatever you need.
30 minutes mein, guarantee ke saath. We deliver directly from our Sector 63 dark store. Real-time tracking available.
Haan — sirf authorized distributors se sourcing. Every product comes with brand warranty. Polycab, Havells, Pidilite — all genuine, all verified.
Haan, har order pe proper UP GST invoice milta hai. Contractors can add their GSTIN in profile for automatic input credit claims.
Currently available only in Noida (201xxx pincodes). Greater Noida and Ghaziabad launching soon. Stay tuned!
UPI, cards, net banking — all accepted via Razorpay. Cash on delivery is also available in select pincodes.
Unopened products can be returned within 7 days. Refund hits your original payment method in 3-5 business days. No questions asked.