Frequently Asked Questions
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Everything you need to know about BuildGenie
Bilkul nahi. Ek screw bhi deliver karte hain. No minimum order value — order whatever you need.
Noida mein 30 minutes — guarantee ke saath. Baaki India ke liye standard courier se 3–7 working days. Noida dispatches direct from our Noida dark store; Pan-India orders ship via Delhivery / DTDC / Blue Dart with tracking.
Haan, pure India mein. Noida pincodes (201xxx) ke liye 30-minute express service. Baaki India ke liye flat ₹149 shipping, 3–7 working days via courier. Prepaid only for Pan-India orders.
Haan — sirf authorized distributors se sourcing. Every product comes with brand warranty. Polycab, Havells, Pidilite — all genuine, all verified.
Haan, har order pe proper GST invoice milta hai. UP ke andar CGST + SGST, UP ke bahar IGST. Contractors can add their GSTIN in profile for automatic input credit claims.
UPI, cards, net banking — all accepted via Razorpay across India. Cash on delivery (COD) sirf Noida express orders ke liye available hai — Pan-India orders prepaid only.
Unopened products can be returned within 2 days of delivery. Refund hits your original payment method in 3-5 business days. No questions asked.